612 Privacy Policy
This policy clearly explains how your personal data is collected, stored, and used on the 612 platform. We believe transparency is the foundation of trust.
Last updated: 2024
What information we collect
When you use the 612 platform, we may collect the following types of information. Each piece of data is collected for a specific purpose — to provide you with a better experience.
Name, email address, phone number, date of birth, and address provided at registration. This information is used for account verification and identity confirmation.
IP address, device type, operating system, browser type, and screen resolution. This information is used to ensure security and detect suspicious activity.
The last four digits of your bKash, Nagad, or Rocket account and your transaction history are stored. Full mobile banking PINs or passwords are never saved.
Behavioral data — such as which pages you visited, which games you played, and how long you were active — is used to improve the quality of our service.
Why and how your information is used
612 uses collected data solely for the purposes listed below. We do not use any personal information for advertising sales or to sell data to third parties.
- Managing account creation, verification, and login processes.
- Securely processing deposit and withdrawal transactions and preventing financial fraud.
- Creating a personalised experience and relevant offers based on user preferences.
- Resolving technical issues and improving the overall quality of our service.
- Preparing reports required by regulatory authorities and fulfilling legal obligations.
- Providing effective resolution of your issues through our customer support team.
Cookies & Tracking Technologies
The 612 platform uses cookies and similar technologies. These cookies fall into three categories:
- Essential cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
- Functional cookies: Used to remember your language preference and layout settings. These are optional.
- Analytics cookies: For monitoring and improving platform performance. We only view aggregated data — never individual identities.
Cookies can be managed through your browser settings, but disabling essential cookies may affect certain platform features.
Data retention, security & third parties
Data retention period
612 retains your data for as long as your account is active. After account closure, certain information may be kept for up to five years for legal or regulatory reasons.
Data security measures
We employ industry-standard security measures to protect user data:
All data transfers are protected using encrypted connections.
Data is stored in secure data centres and audited on a regular basis.
Only authorised personnel may access data on a need-to-know basis.
Sharing Data with Third Parties
612 never sells your personal information. However, limited data may be shared with third parties in the following cases:
- With mobile banking partners for payment processing (solely to complete transactions).
- As required by legal directives from law enforcement authorities.
- Technology service providers who assist in operating our platform are bound by strict confidentiality agreements.
Your Right to Control Your Data
Every user on the 612 platform has control over their own data. You may exercise the following rights at any time:
To find out what information we hold about you, contact our support team. We will respond within 30 days.
If any information on your account is incorrect, you may request a correction. Many details can be updated directly from your account settings.
You may request deletion of your personal data after closing your account. Some information may need to be retained for a specified period due to legal obligations.
You may request a copy of your account data in a readable format. Contact our support team to arrange this.
Policy Updates & Contact Information
Policy change notifications
612 reviews this Privacy Policy periodically and updates it as needed. For significant changes, we will display a notice on the platform and update the "Last Updated" date at the top of the page. Continued use of the platform after any policy change will be considered acceptance of the revised policy.
Support & contact
For any privacy-related questions, requests, or complaints, please get in touch with us:
Submit a privacy request to: [email protected]. We typically respond within 5 business days.
Log in to the platform and reach us directly via live chat. Our team is available 24/7.
For answers to common questions, visit our FAQ Section See. This Privacy Policy of 612 - Terms & Conditions' together form a complete agreement.
Your data is secure — your trust is our responsibility
Your experience on612 is fully secure and private. Visit our FAQ section to learn more, or open an account today.